Guaranteed 7 Day Return Policy

or get your full purchase price back within 7 days of purchase (please be sure that the hair has not been worn or removed from its original package!) Just pay the return shipping. We cannot offer a refund or exchange if the hair is not in its original package or if it has been opened or used.

Did you order the wrong color or length? No worries, just send it back within 7 days in its original package, unopened and we will exchange it for you. Just pay the return shipping.

Price Guarantee Policy

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within seven (7) days of your purchase date please let us know and we will refund your original payment for the difference! 
We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within one week of your purchase date, we will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within one week of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates, sale offers and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • Must be a Canadian based online retailer
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, Overstock, Amazon etc..)
  • The competitor must be an Authorized Retailer for the product in question
  • The Price Match Guarantee includes the item price and shipping
Our competitor simply will not offer a price match guarantee because they cannot compete with our prices or quality. We want you to be thoroughly confident in your purchase and now you can!

Enjoy your shopping!
My Luxury Hair Store